The ICANN International Domain Registry checks the relevance of the data in the domain registry and, therefore, sends an e-mail to the domain’s contact e-mail address, which contains a link to verify the domain owner’s data.
If the data is not confirmed, the International Domain Registry will deactivate the domain.
Data validation is required in the following cases:
1. When registering a domain – when registering a domain, it is important to indicate a valid e-mail address as the domain’s contact address, because after registering a domain, the registry will send a letter to the contact address, which contains a link to confirm the contact address. After confirmation, the domain becomes active. Confirmation should be done within 15 days.
2. When renewing a domain registration – the domain registrar sends a letter containing a link to confirm the e-mail address. Verification should be done within 15 days, otherwise the registry will deactivate the domain.
3. When changing the domain owner’s name and/or e-mail address – the domain registrar will send a letter to the new contact e-mail address of the domain or also to the existing contact e-mail address to confirm the change. If you do not confirm the change of domain owner information, the domain owner information will not be changed. The change of domain owner data should be confirmed within 5 days.
4. When changing the domain service provider – the domain registrar sends a letter to the current contact e-mail address of the domain or also to the new contact e-mail address to confirm the change. If you do not confirm the change of domain provider, the domain will not be moved to another provider. Domain provider change should be confirmed within 5 days.
If the domain contact e-mail address is not a valid address, you can change it through the customer area by selecting “Domains”, then clicking on the corresponding domain and selecting “Change owner contact details”.
Alternatively, you can send us a request from your domain’s current contact e-mail address or from a customer account contact e-mail address.
If it is not possible to send an e-mail from the domain owner contact e-mail address and also from the customer account contact e-mail, then the only option is to send us a digitally signed application signed by the domain owner or the customer account holder.
If digitally signing is not possible, then contact us via e-mail for other options.
If you have previously registered an international domain (.com, .org, .net, .info, etc.) and have already verified your contact e-mail address, then you do not need to re-verify it when registering a new domain.