How to cancel services?

To cancel services, it is necessary to send an application from your account contact e-mail address to the Radicenter customer support e-mail address support@radicenter.eu. Be sure to write down, which service you wish to cancel (either a domain name or a web hosting account username) and the date, from which you wish to cancel. Please note, if you cancel the web hosting service, all services […]

How to start using the services?

In order to start using Radicenter’s services, it is necessary to create a customer account. Ordering new services and continuing existing ones can be done from the Customer Area. To create an account, select “Customer Area” at the upper right corner on the Radicenter website, then click the “Create a new client account” button. When registering, you can join as a private client or as […]

What should be considered when a .eu domain expires?

After it’s expiration, .eu domain will be put to the quarantine by the .eu domain registry. To renew a domain, it is necessary to restore the domain from quarantine. Restoration of a .eu domain from quarantine costs 37.50 (+ VAT), plus a 1-year renewal fee of 8.15 (+ VAT). This is a fee set by the .eu domain registry. (Learn more about EU domain quarantine: […]

Is it possible to extend services with an electronic invoice?

Currently, we issue electronic invoices only to organizations related to state institutions and local governments. To activate e-invoicing, please send us a request from the contact email address of your account. Be sure to write down the registration code of the organization in the letter. To pay by e-invoice, click on the link in the reminder email, that we sent you. You will then reach […]

How to extend a domain or web hosting service?

To renew the domain registration or extend webhosting, click the link in the reminder email, that we sent you. You will then reach the shopping cart, where you next need to click on the “To checkout” button, agree to the terms and conditions and confirm the account details, after which you can choose the appropriate payment method. It is possible to pay either via the […]

How to enter the customer area?

Customer area can be accessed from our website (www.radicenter.eu -> “CUSTOMER AREA” at the top right). In the customer area, you can order new services, extend existing services, view and download paid invoices.   If you can’t log in to the customer area, because you forgot your username or password, click on the “Forgot your password” button on the client area login page. Enter your […]

Radicenter 2021
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