In short: no, changing service provider will not solve the situation if your website is infected with malware. If you continue to use the same, outdated, and vulnerable website software with another provider, the website will be hacked again and the malware will be added to your web hosting account again. This is in case the website is cleaned from malware when changing service provider. […]
There is free Comodo AutoSSL possibility on all our cPanel servers (which is also auto-activated upon adding new domain/account to server). To check if under Your cpanel account for Your domain, AutoSSL has been activated, log on to Your cPanel account and check under SSL/TLS status. SSL/TLS status page shows auto-protected domains/subdomains with green circle and unprotected ones with red circle. Possible issues and […]
Although there is “possibility” to allow external MySQL client connections to hostingaccounts under our cPanel server services, those are blocked on server level by default! However there is workaround to still use external connections for MySQL:
In last years, we have seen many spam attempts on older CMS (Content Management Systems) (where during “attack”/spam spree, automated spambots will generate up to 5000 spam e-mails) Statistically most vulnerable are old and not updated WordPress and Joomla (2.5 and lower) CMS’es. What to do if/when Your website is used for spamming: – As we have constantly reminded in our notification e-mails, KB pages here […]
To get access to your website administration panel, you need to contact the website developer. If you are unable to contact the site developer, you can try to restore access by yourself. WordPress content management Content management login page address is in the following format: https://domain.com/wp-admin/ (replace domain.com with your domain name) On the website’s content management login page, there is a link to reset […]