Moving domain to another web hosting package

To move a domain to a separate new web hosting package, you need to do the following: 1. download all necessary data from the old web hosting account (settings, DNS records, e-mails, website files, export website databases via the phpMyAdmin interface); 2. close the old web hosting account by sending a request from your account contact e-mail address to the customer support e-mail address; […]

Moving website to the Radicenter server

There are 2 ways to move the website: 1. You upload the files to our server by yourself 2. You order the service from us (paid additional service)   What should you know when moving a website? 1. Usually server management software is different at different service providers. – cPanel: Files/databases should be transferred – E-mails are transferred manually with help of a mail software […]

How to set up an email account on an iPhone/iPad device?

General information: You can lookup email account settings from: – Webmail (From webmail https://webmail.yourdomain.tld (where yourdomain.tld should be replaced with your domain name!)) Webmail -> Webmail Home -> “Configure Mail Client” or ”Connect other devices” (On this page you can see the correct email account settings for an IMAP account using SSL) – From the customer account page: ”Email settings generator” Direct links to guides: […]

How to add an email account to Gmail?

To add your email account to Gmail, click the settings button (gear icon) in the top right corner of your Gmail webmail, then select “See all settings“:   Select “Accounts and Import” from the menu at the top:   If you wish, that messages from your email account would be downloaded to your Gmail email account, select “Add an email account” under the “Check email […]

How to protect the contact form on the website from spam bots?

In last years, we have seen many spam attempts on older CMS (Content Management Systems) (where during “attack”/spam spree, automated spambots will generate up to 5000 spam e-mails) Statistically most vulnerable are old and not updated WordPress and Joomla (2.5 and lower) CMS’es. What to do if/when Your website is used for spamming: – As we have constantly reminded in our notification e-mails, KB pages here […]

How to create mailing lists?

The more time passes, the more customers need to have correct mailing lists and software. By default, cPanel servers have Mailman software and managed mailing lists.   1. What is a Mailman mailing list and what is is for? In general: A mailing list is an “e-mail service” that forwards messages, that are sent to the mailing list address, to all e-mail addresses, that are […]

Horde webmail – what is it and how to customize it?

On cPanel servers, we recommend to use a webmail solution called Horde. Horde webmail has a wider range of functionality than the Roundcube webmail by default. For example the following functionalities can be highlighted: – mobile view by default (webmail is displayed correctly in mobile devices); – saving of sent email contacts (automatically saves sent e-mail addresses to the contact list); – customizing of the […]

How to set up an email account on an Android device?

To add an email account on your Android device, select “Settings > Accounts”:   Then select “+ Add account”:   On the Add account settings page, select “Personal (IMAP)”:   Then enter your e-mail address in the “Enter your email” field and click on the “MANUAL SETUP” link:   Select “Personal (IMAP)” again:   On the next page, enter the password for the e-mail account […]

How to set up an e-mail account in Microsoft Mail?

To add an e-mail account, select “+ New mail” from the top left menu in the Mail application:   Then choose “+Add account”:   On the next page choose “Advanced setup”:   Then choose “Internet email”:   On the Internet email account page it is necessary to fill in the following fields: Email address: enter your email address in this field User name: enter your […]

How to set up an e-mail account in Thunderbird?

When you set up Thunderbird for the first time, you’ll see the page below when you open the application. Enter your name or company name in the “Your full name” field. In the “Email address” field, enter your e-mail address, in the “Password” field, type the password for that e-mail account, and check the “Remember password” box. After that click on the “Configure manually” link: […]

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