How to restore access to the website’s administration panel?

To get access to your website administration panel, you need to contact the website developer. If you are unable to contact the site developer, you can try to restore access by yourself. WordPress content management Content management login page address is in the following format: https://domain.com/wp-admin/ (replace domain.com with your domain name) On the website’s content management login page, there is a link to reset […]

How to prevent e-mails from going to receivers spam folder?

In order to increase the reliability of outgoing e-mails and to prevent e-mails from going to receivers spam folder, the domain should have valid and correct SPF and DKIM records. To check these records, enter the cPanel environment and select “Email Deliverability” from the menu. Make sure the domains have “Valid” in the “Email Deliverability Status” column. If “Problems Exist” is listed instead, allow cPanel […]

How to enter webmail?

The webmail address is in the following form: https://webmail.domain.com (replace domain.com with your domain name) Username is email address. If you are not immediately directed to the inbox when entering the webmail, you need to click the “Open” button under the “Open your inbox” section. To access webmail, you need to know the password of your email address. If you do not know the password […]

How to set up the spam filter?

Our servers check every incoming email. The sender, the sender’s trustworthiness, the content of the message and attachments are also checked. However, 100% spam filtering cannot be guaranteed. The user can adjust the strength of the spam filter. To do this, you need to log in with the corresponding e-mail address from the Webmail address https://webmail.domain.com (replace domain.com with your own domain name) If you’re […]

How to change email account password?

If you know the current password of your email account, then you can change it via webmail by choosing “Webmail Home> Password & Security”. Enter the new password for the email account in the “New Password” and “Confirm New Password” fields and click the “Save” button. NB! Click the “PASSWORD GENERATOR” button only if you would like cPanel to generate a random password for your […]

How to save PHP errors to error_log file?

1. Log on to Your cPanel webhosting account 2. Select “MultiPHP INI Editor” 3. Select “Editor Mode” 4. From dropdown, select required domain, to where there is need to apply those changes 5. Add code: error_log = “/home/npXXXXXXX/logs/teiedomeeninimi_tld.error_log” log_errors = On Where “npXXXXXXX” must be changed to Your cPanel account username and “yourdomain_tld” replaced with Your domain name and save changes. Upon any errors, those […]

How to change the PHP version?

Couple of customers have asked us possibility to change domains PHP version in cPanel webhosting account. This is supported in cPanel and also thru command line or via .htaccess file:

Is it possible to change the primary domain of the web hosting (cPanel) account?

The main domain of the cPanel environment can be changed, but it must be taken into account that after the change, it may be necessary to make changes or corrections to the configuration in order for everything to work again. If you wish to change the main domain of the cPanel environment, then you need to consider the following: 1. The new primary domain will […]

Is it possible to move domains from one web hosting (cPanel) account to another?

If you wish to move domains from one cPanel account to another, then this can only be done manually due to the complexity of this operation.   During the move, the following actions are required:   1. Domains and subdomains, that need to be moved, should be added to the new cPanel account. 2. All e-mail addresses need to be added to the new cPanel […]

How to order an additional domain slot?

Generally, for each fully functional domain, a separate web hosting package has to be purchased. Radicenter provides a convenient and cost-effective way to host up to 25 addon domains in a single web hosting package. For each addon domain, a small monthly fee of 1.50 EUR (+VAT) is added. To order an additional domain slot to your webhosting account, choose in customer area “Web hosting […]

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