How to detect malware on a website?

To detect malware on the website, there is a tool in cPanel called imunify AV+. With this tool, you can scan files in your web hosting account and identify the files that contain malware. To scan files, open the imunifyAV+ menu in the cPanel interface, and then click the “Start scanning” button: In the next window, select “YES, START SCAN”: ImunifyAV+ will then start scanning […]

How it is possible to identify website bottlenecks that affect loading speed?

For analyzing a website there is a tool in the cPanel interface called X-Ray App, which makes analyzing very easy. Open X-Ray App menu in the cPanel interface and click the “Start tracing” button to analyze a webpage: In the “Start tracing” window that opens, you can make the following options: URL: from the drop-down menu select the domain in your account, which webpage you […]

How to add 2-step authentication in cPanel environment?

Enter cPanel environment. In cPanel choose “Two-Factor Authentication” under “SECURITY”:   Next click on the “Set Up Two-Factor Authentication” button:   Next you need to scan the QR code. To do that, you need to install Google Authenticator app on your mobile device. You can install Google Authenticator for an Android device via Google Play and for an iOS (Apple) device via the App Store. […]

Does switching webhosting provider resolve issue with malware?

In short: no, changing service provider will not solve the situation if your website is infected with malware. If you continue to use the same, outdated, and vulnerable website software with another provider, the website will be hacked again and the malware will be added to your web hosting account again. This is in case the website is cleaned from malware when changing service provider. […]

How to use FTP?

FTP user accounts can be added from cPanel under FILES menu – FTP accounts. The cPanel main username also acts as the FTP username. In addition, FTP accounts can be created in the PREFERENCES – User Manager menu. You can also grant FTP or Webdisk user rights to existing e-mail addresses. (In User Manager, you can assign another alternate contact email (such as Gmail) to […]

How can I manage MySQL databases from a web interface?

1. phpMyAdmin via cPanel phpmyadmin is usable out-of-box on cPanel servers – cPanel -> DATABASES -> phpMyAdmin NB! That requires cPanel account credentials! (Does not work with MySQL user credentials/DB credentials!)   2. Access to MySQL database via Adminier (or thru other 3rd party software written in PHP – that could be uploaded to webhosting account) Adminier is so-called lightweight one-file application written in PHP. […]

How to install free Comodo AutoSSL certificates on your domains?

There is free Comodo AutoSSL possibility on all our cPanel servers (which is also auto-activated upon adding new domain/account to server). To check if under Your cpanel account for Your domain, AutoSSL has been activated, log on to Your cPanel account and check under SSL/TLS status. SSL/TLS status page shows auto-protected domains/subdomains with green circle and unprotected ones with red circle.   Possible issues and […]

How to allow external MySQL connections in cPanel environment?

Although there is “possibility” to allow external MySQL client connections to hostingaccounts under our cPanel server services, those are blocked on server level by default! However there is workaround to still use external connections for MySQL:   1. Under Windows OS Under windows machines there is sadly no out-of-box solution for SSH connection. However one might use a program called PuTTY for that! Instructions how to create […]

How to create mailing lists?

The more time passes, the more customers need to have correct mailing lists and software. By default, cPanel servers have Mailman software and managed mailing lists.   1. What is a Mailman mailing list and what is is for? In general: A mailing list is an “e-mail service” that forwards messages, that are sent to the mailing list address, to all e-mail addresses, that are […]

What is WebDisk in cPanel and how to use it?

WebDisk on cPanel servers   WebDisk allows cPanel servers to access files on the server directly from a computer via the WebDav protocol. What should be followed before deploying WebDisk: 1. Your domain should have a valid SSL certificate 2. “Digest authentication” should not be set 3. A valid separate user with a specific folder should be created: – cPanel -> Files -> WebDisk – […]

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