We have added the AccelerateWP add-on to our cPanel servers to help customers increase the performance of their WordPress website. By activating this add-on, it detects possible problems in advance that may arise during installation, and thus does not “break” your website, but displays a warning about possible problems and instructions to mitigate those. Activation is easy with a couple of mouse clicks from cPanel […]
To move a domain to a separate new web hosting package, you need to do the following: 1. download all necessary data from the old web hosting account (settings, DNS records, e-mails, website files, export website databases via the phpMyAdmin interface); 2. close the old web hosting account by sending a request from your account contact e-mail address to the customer support e-mail address support@radicenter.eu; […]
There are 2 ways to move the website: 1. You upload the files to our server by yourself 2. You order the service from us (paid additional service) What should you know when moving a website? 1. Usually server management software is different at different service providers. – cPanel: Files/databases should be transferred – E-mails are transferred manually with help of a mail software […]
General information: You can lookup email account settings from: – Webmail (From webmail https://webmail.yourdomain.tld (where yourdomain.tld should be replaced with your domain name!)) Webmail -> Webmail Home -> “Configure Mail Client” or ”Connect other devices” (On this page you can see the correct email account settings for an IMAP account using SSL) – From the customer account page: ”Email settings generator” Direct links to guides: […]
1. Radicenter nameservers Radicenter nameservers are: ns1.radicenter.com ns2.radicenter.eu ns3.radicenter.ee ns4.radicenter.fi Tho registrars may ask also nameservers IP’s to be added to nameservers fields, usually providing only name records will suffice! 2. Managing DNS (A , CNAME , TXT, …) records Managing DNS (A , CNAME , TXT, …) records is possible thru webhostingaccount (cPanel) , logging in to cPanel with main account credentials (username […]
To add your email account to Gmail, click the settings button (gear icon) in the top right corner of your Gmail webmail, then select “See all settings“: Select “Accounts and Import” from the menu at the top: If you wish, that messages from your email account would be downloaded to your Gmail email account, select “Add an email account” under the “Check email […]
1. General information about SSH service “Secure Shell or plainly SSH is a cryptographic network protocol for operating network services securely over an unsecured network. SSH provides a secure channel over an unsecured network in a client-server architecture, connecting an SSH client application with an SSH server.” (More info on SSH can be found HERE) To use SSH under our services one must generate secure RSA or DSA private/public […]
The files in the web hosting account can be managed and the CHMOD permissions of the files can be changed via the File Manager menu in cPanel: File Manager allows you to copy, move, compress and download/upload files and folders in your web hosting account. To see the options, make a mouse right-click on the file or on the folder and a drop-down menu will […]
How to protect wp-admin folder yourself: 1. Log on to cPanel 2. From menu File Manager -> search for folder you want to protect with additional password, make a mouse right button click on this folder and choose “Password Protect” from the drop down menu 3. Enter: – Secure area name – Secure area username – Secure area password (NB! Recommended password is 20 char long, […]
To detect malware on the website, there is a tool in cPanel called imunify AV+. With this tool, you can scan files in your web hosting account and identify the files that contain malware. To scan files, open the imunifyAV+ menu in the cPanel interface, and then click the “Start scanning” button: In the next window, select “YES, START SCAN”: ImunifyAV+ will then start scanning […]