Radicenter customer support open hours:
29.03 - Closed
All other services work normally as usual - server-team continues to monitor servers 24/7

How to remove an additional domain slot?

Addon domain slot count will be shown on order if the web hosting package allows hosting multiple fully functional domains. Generally, for each fully functional domain, a separate web hosting package has to be purchased. Radicenter provides a convenient and cost-effective way to host up to 20 addon domains in a single web hosting package. For each addon domain, a small monthly fee of 2.99 […]

How to change the invoice recipient?

All invoices are issued to customer’s name and invoice receiver/customer data can not be updated afterwards. To change name on invoice you need to change the customer. To change customer – please create a new customer account on our webpage (www.radicenter.ee > on top right choose “CUSTOMER AREA” and “Create new client account”). When the new customer account has been created, please send us a […]

How to extend a domain or web hosting service?

To renew the domain registration or extend webhosting, click the link in the reminder email, that we sent you. You will then reach the shopping cart, where you next need to click on the “To checkout” button, agree to the terms and conditions and confirm the account details, after which you can choose the appropriate payment method. It is possible to pay either via the […]

How to enter the cPanel environment?

You can use two addresses to enter cPanel: 1. Server’s address, for example: “https://cpX.radicenter.eu:2083/” (where X should be replaced by a letter a-z, address has been sent to you via e-mail after you have ordered the web hosting) 2. Customer owned domain, for example: “https://cpanel.yourdomain.com” (address ending “yourdomain.com” should be your personal domain name) cPanel username and password have been sent to you via e-mail. […]

How to enter the customer area?

Customer area can be accessed from our website (www.radicenter.eu -> “CUSTOMER AREA” at the top right). In the customer area, you can order new services, extend existing services, view and download paid invoices.   If you can’t log in to the customer area, because you forgot your username or password, click on the “Forgot your password” button on the client area login page. Enter your […]

How to add an email account in cPanel?

You can add new e-mail accounts from the cPanel environment, under the “Email Accounts” menu, by clicking on the “+ Create” button on the right side. The following fields should be filled on the settings page: Domain: from this drop-down menu select the domain name, to which you wish to add a new email account; Username: enter the email address prefix that will precede the […]

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