How to make a WordPress website faster?

We have added the AccelerateWP add-on to our cPanel servers to help customers increase the performance of their WordPress website. By activating this add-on, it detects possible problems in advance that may arise during installation, and thus does not “break” your website, but displays a warning about possible problems and instructions to mitigate those. Activation is easy with a couple of mouse clicks from cPanel […]

Moving domain to another web hosting package

To move a domain to a separate new web hosting package, you need to do the following: 1. download all necessary data from the old web hosting account (settings, DNS records, e-mails, website files, export website databases via the phpMyAdmin interface); 2. close the old web hosting account by sending a request from your account contact e-mail address to the customer support e-mail address support@radicenter.eu; […]

How to edit domains DNS/nameservers ?

1. Radicenter nameservers Radicenter nameservers are: ns1.radicenter.com ns2.radicenter.eu ns3.radicenter.ee ns4.radicenter.fi Tho registrars may ask also nameservers IP’s to be added to nameservers fields, usually providing only name records will suffice!   2. Managing DNS (A , CNAME , TXT, …) records Managing DNS (A , CNAME , TXT, …) records is possible thru webhostingaccount (cPanel) , logging in to cPanel with main account credentials (username […]

How to use SSH?

1. General information about SSH service “Secure Shell or plainly SSH is a cryptographic network protocol for operating network services securely over an unsecured network. SSH provides a secure channel over an unsecured network in a client-server architecture, connecting an SSH client application with an SSH server.” (More info on SSH can be found HERE) To use SSH under our services one must generate secure RSA or DSA private/public […]

How to manage files and change CHMOD permissions for files?

The files in the web hosting account can be managed and the CHMOD permissions of the files can be changed via the File Manager menu in cPanel: File Manager allows you to copy, move, compress and download/upload files and folders in your web hosting account. To see the options, make a mouse right-click on the file or on the folder and a drop-down menu will […]

How to detect malware on a website?

To detect malware on the website, there is a tool in cPanel called imunify AV+. With this tool, you can scan files in your web hosting account and identify the files that contain malware. To scan files, open the imunifyAV+ menu in the cPanel interface, and then click the “Start scanning” button: In the next window, select “YES, START SCAN”: ImunifyAV+ will then start scanning […]

How it is possible to identify website bottlenecks that affect loading speed?

For analyzing a website there is a tool in the cPanel interface called X-Ray App, which makes analyzing very easy. Open X-Ray App menu in the cPanel interface and click the “Start tracing” button to analyze a webpage: In the “Start tracing” window that opens, you can make the following options: URL: from the drop-down menu select the domain in your account, which webpage you […]

How to add 2-step authentication in cPanel environment?

Enter cPanel environment. In cPanel choose “Two-Factor Authentication” under “SECURITY”:   Next click on the “Set Up Two-Factor Authentication” button:   Next you need to scan the QR code. To do that, you need to install Google Authenticator app on your mobile device. You can install Google Authenticator for an Android device via Google Play and for an iOS (Apple) device via the App Store. […]

Does switching webhosting provider resolve issue with malware?

In short: no, changing service provider will not solve the situation if your website is infected with malware. If you continue to use the same, outdated, and vulnerable website software with another provider, the website will be hacked again and the malware will be added to your web hosting account again. This is in case the website is cleaned from malware when changing service provider. […]

How to use FTP?

FTP user accounts can be added from cPanel under FILES menu – FTP accounts. The cPanel main username also acts as the FTP username. In addition, FTP accounts can be created in the PREFERENCES – User Manager menu. You can also grant FTP or Webdisk user rights to existing e-mail addresses. (In User Manager, you can assign another alternate contact email (such as Gmail) to […]

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